OPtion 1 — Client pays you directly
If the client viewed your contact details and arranged everything offline, payment happens directly between you and the client. Grafter is not involved. Make sure you agreed the rate, payment method, and timing before starting work. If the client has not paid, see our article: I haven't been paid?
Route 2 — Client pays through Grafter's platform
If the client used Grafter's online work agreement, they may choose to pay through the platform. You will receive a notification when they make payment. An invoice is generated automatically and sent to the client.
To receive platform payments, make sure your bank account details are saved in your Grafter account. Go to Account Settings > Bank Details to add or update these.
How to request payment (platform route)
If the client is using the platform and has not yet paid after work is complete:
1. Go to the job in your dashboard.
2. Click 'Request Payment'.
3. This sends the client a payment reminder with the invoice details.
If you have not been paid
See our article: I haven't been paid? for step-by-step guidance on both offline and platform payment situations.