As part of the service Grafter provides an online payment service. This is a safe and secure way to pay people avoiding handling large amounts of cash. It also makes sure you get an invoice for the work.

Note: You can only use the payment service if you have already booked the work on Grafter, by clicking 'MAKE OFFER' and the worker 'Accepts' the job.

When to pay the grafter

You define when payments will be made as part of the job details. The worker submits an online invoice to you as defined in the job description. You should then pay this within the agreed payment terms, also as defined in the job details.

Making a payment

The process to make a payment is as follows:

  • The workers Request Payment according to the job details.

  • This will raise an invoice which will be sent to you electronically.

  • If you wish, you can forward this to someone else to pay. They will not need a Grafter account to make the payment.

  • Or, you can pay easily yourself using our online bank transfer, or directly by cash or from your bank, using the workers bank details on the invoice.

  • If you don't use the online payment, remember to mark the invoice paid to confirm payment has been completed.

Automatic Bank transfer:

To use online banking to pay the worker

  1. You will be taken to your online banking website or app to authorise the payment.

  2. Authorise the payment with your banking credentials on your banks app/website.

  3. Afterwards you will be returned to Grafter to continue using the service.

  4. The invoice will be marked as paid the worker notified.

For more information on our bank transfer payments see Bank Transfer Payments article.

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