If the client is paying you directly
Payment timing is whatever you agreed — same day, weekly, on completion, or another arrangement. If you are not sure what was agreed, check the messages in your Grafter conversation with the client. Grafter is not involved in this payment and cannot tell you when it will arrive.
If you have not been paid when you expected to be, contact the client directly through Grafter messaging to follow up.
If the client is paying through Grafter's platform
The client sets the payment frequency and terms in the job details. To get paid, you need to raise a payment request on the platform — go to the job page and click 'Request Payment'. This generates an invoice which is sent to the client. The client then pays within the agreed payment terms shown on the job.
If you have not been paid
See our article: I haven't been paid? for step-by-step guidance on what to do next.