Avoid cash in hand and potential disagreement - pay easily and securely online when the work has been done. The grafter get's their money immediately and we have their bank details to track them if a problem!
While payment is normally taken from payment cards, for established companies we may support payment by invoice. Contact us on email@example.com to discuss.
As a client you need to set-up a payment card when you offer a grafter a job for the first time. This confirms you are prepared and ready to pay for the work before it goes ahead.
As part of the work agreement, the platform provides a payment schedule which helps to set-out when the worker will be paid. This is based on a weekly payment on Friday and a final payment at the end of the job. For shorter jobs it will just be the end of the job, with a single payment.
You will receive a payment reminder when you are due to make a payment, but please check the app on Fridays when this will usually be. To make a payment
- Return to the job in 'My Jobs', find the relevant job and worker.
- Click the 'Pay' button for the worker that needs to be paid
- Enter the number of days and hours the grafter has worked in the previous period. Note - you cannot pay for fractions of hours or less than 4 hours.
- The payment (based on the rate agreed and time entered) is paid to the grafter within a few hours
Separately you will be charged a small platform fee of 10% + vat payable to GrafterNow for use of the platform. This covers all fees including the hiring fees, the payment transaction and all other costs. For more information see our Platform Fees section.