Grafter can help you manage the paperwork side of hiring people but the app can't be there on the day to oversee the work. Once the job has been agreed online between the client and grafter it is over to you to manage the grafter to get the work completed successfully.

The job will remain in your Dashboard in the ‘Accepted’ status so you can find the details again and make payments for the job either on completion or at regular intervals, as agreed with the grafter.

Incentivising the grafter to do a good job

As a client you can reviews the grafter after the job, which is added to their profile, this may help or hinder them from finding future work and helps incentivise them to do a good job for you.

Please make that sure you use the platform to pay for the work. If you don't then you will not be able to review the grafter and they will not have this incentive to do a good job.

Tips for an effective job

Here are a few pointers to help make sure the work goes smoothly:

  1. Ensure the start times and location are agreed and understood (use the Chat service to confirm)
  2. Ensure you're clear on any necessary work clothes, tools and materials the grafter needs before the job starts
  3. Make sure you ask the grafter to bring any necessary paperwork or certifications you need with them
  4. Take your phone and keep an eye on Chat so the grafter can contact you

Tools and Equipment

It’s down to the you to confirm what you want the grafter to bring. As a rule of thumb, they will not be expected to bring anything other than sensible work clothes relevant to the job.

Working day

Unless otherwise agreed between you and the grafter, GrafterNow defines a 'working day', which the day rate applies to, as 7 working hours excluding breaks (breaks to be agreed with grafter).

Make sure that you agree the daily start time, finish time and breaks with the grafter upfront to avoid any misunderstandings. We recommend you do this on 'Chat' so it is documented and confirmed 'in writing'.

Travel time

You should not need to pay for travel time unless this has been specifically agreed with the grafter. The grafter applied for the job knowing the location, they should be able to get to the job in time for the start of the day and at their own cost (unless otherwise agreed with you).

Legal Requirements 

Remember, it is your responsibility to comply with the law, this includes ensuring that the grafter is entitled and eligible to work. This includes, but is not limited to, relevant residency and work permit requirements. You may want to check these before the grafter starts work.

There may also be tax implications which need to be considered.

Health and Safety

You may be responsible for Health and Safety in the work environment and needs to make sure relevant HSE measures are followed accordingly.

If you have any questions please feel free to contact our support team at Grafter Support

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