Introduction
The work agreement and payment is between client and worker. It is the clients responsibility to pay the worker. Any payment issues need to be resolved between client and worker. The following article explains how the online payment system works if you choose to use tit to be paid or to pay someone.
CIS and NI Numbers
For us to be able to pay CIS registered workers effectively we need to take details such as your NI and UTR numbers.
Adding a Bank Account
When you are 'Offered' your first job you will also be asked to add bank account details to your account, if you have not already done so. This is required before you can be booked for the job.
Once you have added bank details, you are ready to be paid for any work done through Grafter (although the client may choose not to use Grafter and pay you directly).
The bank account details supplied is where money will be paid for the work, after the job is done. You need to make sure to get the details are 100% right, or you could lose the money. Any payments sent to the wrong account cannot be refunded or returned once sent, and would be lost.
**Neither Client or GrafterNow will be liable for losses incurred due to incorrect bank account details being registered.**
Getting Paid
From the 1st October 2022 we changed the payments to be more like a normal invoicing process. This should make it much clearer for you and the client how and when payments will be made.
Clients now set the payment frequency and terms in the job details
The client will not automatically make payment as they used to before.
Now, to get paid, you have to Request Payment as defined by the job payment details
This will raise an invoice which will be sent to the client automatically.
The client will pay your invoice and mark the invoice ‘Paid’.
Note: It is the client's responsibility to pay you for work completed. In the same way they would if they found you on any other online service, job board etc. GrafterNow Ltd is not responsible for ensuring you get paid and is not liable for any money you belive you are owed by the clients.
Payment Confirmation & Invoices
Once the client makes the payment:
You will get an email confirming that the payment has been paid.
The website will show the job as closed and paid (check the job archive tab if you can't see it in 'My Jobs'.
You will be able to see the full transaction details in an invoice, from you to the client, on the 'Payment History' page.
Problems getting paid
If you have a problem getting paid, please contact the employer to check that they have made the payment.
Tax Responsibilities
As a grafter on the service you will have signed up as a self-employed contractor and therefore responsible for managing your own tax affairs.